BACK ORDERS

If you have purchased an item which is Available On Backorder, your order will be processed and we will endeavour to have your item delivered within 7-10 working days.  We will contact you via email directly if there are any further foreseen delays.

PICK UP

Your order will be available for pick up from our store, at 211 Albany Highway, Victoria Park, Western Australia, usually on the same day if your part is in stock.  We will text or email you once your order is available for pick up.  Please ensure you provide both a mobile phone number and email address at check out. Before you come to pick up your goods please make sure you have a copy of your invoice or identification such as a current driver’s license to show proof of purchase.

DELIVERY WITHIN AUSTRALIA

We use Australia Post, Local Courier and Toll Priority for deliveries within Australia depending on freight option chosen. Your order usually will arrive within 1-7 business days from the time of dispatch to all metropolitan areas. Delivery to remote regional area’s and the Northern Territory should arrive within 4-7 working days from time of dispatch. Toll Priority does not require a signature on delivery, however specifying a secure place to leave your package ensures your package doesn’t go missing.  If you ARE NOT going to be home on the day of delivery, we suggest supplying a work address at checkout. Toll Priority does not deliver to a PO Box address.

FREIGHT COSTS

In Store Pick Up – FREE Below are the freight costs for delivery to Australian Metropolitan Areas Remote regional areas and the Northern Territory will incur an ADDITIONAL charges which will be calculated upon checkout.

Freight Costs
Australia Post	$10.95
Local Courier	$14.85
Overnight	$21.95
Over 5kgs	Calculation required
Oversized/Bulky Items	Calculation required

OVERSIZED OR BULKY ITEMS 

Freight on oversized or bulky items will be calculated upon checkout however if you have any issues please give us a call on +61 8 9361 4646 to discuss OR  email us at orders@americanmotorcycles.com.au for further information.

INTERNATIONAL DELIVERY

International deliveries will be available online shortly.  If you are located overseas and would like to purchase online please email us at orders@americanmotorcycles.com.au and will do our best to accommodate your request.

LATE DELIVERIES

Delivery times, both nationally and internationally, are only a guide and AMC Parts and Workshop is not liable for any late deliveries as well as any loss, or damage that many occur as a result of a late delivery.  If your delivery is late, please contact the AMC Team on +61 8 9361 4646 or on orders@americanmotorcycles.com.au and we will do our best to assist you.  Please have your invoice number on hand as a reference.

 INSURANCE 

We are not responsible if your item is damaged or lost in the mail.  Insurance is optional and at the buyer’s discretion.  If you require insurance in regards to you purchase, please contact us on +61 8 9361 4646 or at orders@americanmotorcycles.com.au and indicate your insurance request. We will do our best to efficiently package your item so that it arrives safely.